We're at the Museums & Heritage show

We’re pleased to be taking part in this year’s Museums + Heritage Show, held at Olympia London on 14th & 15th May. As both an exhibitor and speaker, we’re looking forward to sharing ideas, meeting new people, and helping museums get more from their digital presence.

Whether you see our talk (10:45am on Thursday 15th May) or come and chat to us on our stand, we'd love to see you there.

M&H Show Talk: Website Do’s, Don’ts and Getting Ready for an AI-First Future

In an increasingly digital world, your website is often the first impression a visitor has of your museum — and it needs to do far more than just look good. It’s your shop window, your storyteller, your booking engine, and your engagement tool all in one. Yet many museum teams feel held back by outdated platforms, inflexible systems, or uncertainty around where to focus their efforts.

Drawing on real-world examples from across the sector — including work with Silverstone Museum, Ironbridge, Haynes Motor Museum and others — we will share practical takeaways and frameworks to help museums evaluate and improve their online presence.

In this session, you’ll learn:

• How to assess if your current website is really doing its job and prioritising what to update first
• Common website pitfalls — and how to avoid them
• Strategies to increase engagement, bookings, and audience loyalty
• Tools and techniques that support your team and improve the visitor journey
• What you can do now to stay ahead as we shift to AI-first digital landscape

Whether you’re planning a full website rebuild or simply want to make more informed day-to-day decisions, the talk is designed to give you and your team a broader perspective and actionable ideas.

Visit our Stand

Alongside the talk, we’ll be exhibiting at Stand A10 across both days of the show. Our team will be on hand to talk through recent projects, discuss sector challenges, and share how we support museums and attractions with everything from consultancy and UX to performance-driven website design and development.

We’ll discuss website options, help solve your online challenges, and show you LOOP, our Guest Experience Platform for museums.  LOOP is our award winning website platform that's already helping teams manage content, improve their online experience and deliver a consistent visitor experience across multiple channels.

And if you’re not sure where to start? We’re offering free Website Snapshot Audits for show attendeed — a quick and useful way to benchmark your current site and identify opportunities for improvement.

To arrange a time to meet, or if you’d like to chat before the show, just get in touch. We’d love to see you there.